We welcome feedback, partnership inquiries, and general questions. Our team reviews every message and responds within 1-2 business days. For copyright takedown requests, please use the dedicated DMCA page so we can process your request faster.
Email: contact@kuai-bo.com (general inquiries, feedback, partnership).
Advertising: ads@kuai-bo.com (ad placement, sponsored content, programmatic).
Press: press@kuai-bo.com (media, interviews).
Operating language: Simplified Chinese, Traditional Chinese (HK/TW), English.
Response time: 1-2 business days for general inquiries; 24-48 hours for DMCA notices.
Office hours: Mon-Fri, 09:00-18:00 (UTC+8).
Please do not send the same message to multiple addresses — this slows down our response. For technical issues (broken video, missing subtitle), please include the URL, browser, and device information so we can reproduce the problem.